The Essentials

Desktop Support

At the very root of every organization's needs are Desktop Support. Providing a centralized management solution, keeping your network devices up to date, operational with additional monitoring and remote connection support.

Network

Your network at is core is the single most important element to ensure efficiency, reliability, and security for your devices. We design and maintain a healthy network LAN/WLAN with best practices, to ensure your traffic is routed appropriately.

Storage

Collaboration and making data available to all users is critical in today's workplace. We provide you with a range of service options to serve data to your users that work seamlessly with any Windows or Apple platforms anywhere.

911 Support

Our support model is transparent, no more worrying about bill costs and time on the phone with an engineer. We provide you with a simple "realistic" support process, increasing response times up to an hour included in your contract

Every organization is unique.

We understand that every organization is unique. We bring you essential building blocks to ensure efficiency and best practices.

Additional Services


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    Cloud Computing

    Cloud computing provides a simple way to access servers, storage , databases, web and application services over the web.

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    Content Filtering - Firewall Services

    Are you CIPA compliant? We can help you configure a safe, secure and reliable content filtering environment for students.

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    (DRP) Disaster Recovery Planning

    A DRP is a documented, rehearsed and structured approach with instructions for responding to unplanned catastrophic events. This plan consists of precautions to minimize the effects of a disaster, so the organization can continue to quickly resume mission-critical functions.

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    Erate

    Are you applying for erate funding? We are a proud erate service provider for Category 2 Maintenance Services. We support a fair and leveled playing field for all vendors. If you haven’t received a bid from us, you may request a one by providing us your 470 application number.

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    Email Migration - Support

    Using Google Apps or Office 365? We got you covered if you need management assistance or would like to migrate from a legacy service. Not sure which is best for you? We can help.

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    Virtualization

    Server, Desktop, Network, Storage – Get the most out of your hardware as efficiently as possible.

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    VOIP Management

    VOIP phone systems are becoming rapidly popular and more affordable, however they are not all created equal. Some features might be more important to you than others.

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    Web Design and Revamp

    Web technologies can be confusing, however we can point you in the right direction for a scalable site that will allow you to update with ease. If you need, we can build and maintain for you.

How we work.


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    Step 1: Discovery

    We on-board by performing a discovery. This process allows us to capture and learn information necessary about your devices to be supported and specific areas of concern. We then proceed to establish important objectives and a path to reach them.

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    Step 2: Implementation

    With a discovery completed, we begin work to achieve your key objectives, starting with critical areas which may be causing down times or security vulnerabilities.

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    Step 3: Maintenance

    Upon completion of the first two stages, we can then proceed to maintain, monitor, and support the new established infrastructure. We also provide training in new established services if implemented. We then collect analytic information to ensure services and hardware are operating optimally.